Shipping & Returns
We want you to feel confident ordering from Ancient Myco. Here's everything you need to know about how we ship and our return policy.
Delivery Information
Orders are processed within 1–2 business days of being placed. You will receive a shipping confirmation email with tracking information once your order ships.
We currently ship to all 50 US states. International shipping is not available at this time but is coming soon.
Once your order ships you will receive an email with a tracking number. You can use this to track your package directly on the carrier's website.
If your package hasn't arrived within 10 business days of your shipping confirmation, please email us at [email protected] and we'll make it right.
30-Day Money-Back Guarantee
If you're not satisfied with your purchase for any reason, contact us within 30 days of delivery for a full refund. No hoops, no hassle.
Email us at [email protected] with your order number and reason for return. We'll respond within 1 business day with instructions.
For orders with less than half the product remaining, we may ask you to return the bottle. For most cases we'll issue a refund without requiring a return.
Refunds are issued to your original payment method within 5–7 business days of approval. You'll receive an email confirmation when the refund is processed.
You can cancel your subscription at any time from your account dashboard — no need to email us. Cancellations take effect before your next billing date.
We're a small team and we actually read every email. Reach out and we'll get back to you within 1 business day.
[email protected]